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Learn more about what we’re doing
The process of getting switched-on will move the BT's network technology to a system based on Internet Protocol technology, also known as IP.
This technology is being used because:
- It allows a much greater volume of information to travel through the network more quickly.
The advantages to homes and businesses are:
- A new generation of faster Internet services will be made possible. You’ll be able to get on with what you want to do without worrying about download speeds.
- Services will be at least as reliable and secure as they are today.
The switched-on phases
Beginning in Cardiff, the switched-on project started in November 2006.
The switched-on project will happen in phases, meaning that the work will cause as little disruption as possible. The timing will depend on where you live and the types of services you use.
Why is it being done this way?
55% of the UK's broadband users will have their local exchanges enabled for next generation broadband between April 2008 (5%) and May 2009 (55%), with the remaining UK exchanges enabled thereafter. Next generation broadband services will be launched in summer 2008. Phone services are being switched-on seperately.
Find out when it’s happening for you.
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In January 2008 the new look switched-on website went live, featuring improved navigation.
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Emergency Services
Contacting the emergency services on your switched-on date
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